BlogJan 09, 2025
Travel Management Company (TMC) Business Capabilities Needed in the Context of Modern Airline Retailing
Modern airline retailing, driven by IATA’s New Distribution Capability (NDC) and the Offers and Orders paradigm, represents a significant shift in the way airlines interact with their partners and customers. Travel Management Companies (TMCs), integral players in the travel ecosystem, must adapt to remain relevant in this transformative landscape. This whitepaper outlines the business capabilities TMCs need to thrive in the context of modern airline retailing, with a focus on providing a step-by-step guide for those starting from scratch. Additionally, AirBooking.com, a leading NDC-enabled platform, offers tools and support to ease this transition for TMCs.